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Dementia Crisis Service

Crossroads Care Cheshire West, Wirral and Shropshire have been providing a wide range of specialist home care services to people in need of help and support and respite care services for the Home Carer since 1981. Our ethos is to help and support those in need of home care services in any way we possibly can with an approach that is both professional and sympathetic whilst at all times maintaining the dignity and self respect of our customers.

The service will be a crisis or emergency response service providing enhanced support delivered in your home which can be up to 24 hour care including night sitting. The service will be delivered for a maximum of 6 weeks but in most cases significantly less.

The Service will aim to provide a flexible and enhanced level of care for people with Dementia and their carers at times of crisis or strain. The service will give an opportunity to stabilise situations and allow for clearer assessment as to people’s ongoing needs. This should prevent crises developing further, possibly resulting in inappropriate hospital admissions or people going into residential care. Individuals with memory difficulties cope better within familiar environments and with the right interventions you can stabilise situations and support people to remain at home.

Examples of possible needs:

  • The person with Dementia is psychologically distressed and unsafe being left on their own.
  • The person with Dementia or their carer is physically unwell and requires temporary support to recover from an illness or infection.

This service will aim to help in the following ways:

  • Maintain the person with Dementia’s independence.
  • Avoid hospital admissions and placements into residential care.
  • Avoid breakdowns in family care arrangements.

If you or someone you know needs our help in this way, please contact the Care Team on 0151 343 1960.

We can take referrals from family, friends, neighbours, healthcare professional, doctors and even nurses.

Our Service includes a:

  • Free initial assessment from a trained serviceassessor.
  • Free 6 week review of your service.
  • Free annual check up on your service.
  • Fully trained and supported staff and volunteers to support you as needed.